Legal

Privacy Policy

Last updated: May 2026. Questions? hello@mesraq.com

What this document covers

Mesraq is an Ethiopian business directory built by and for the Habesha community. This policy explains what information we collect, how we use it, and what choices you have. We've written it in plain language — if something is unclear, email us.

Information we collect

When you create an account
  • Your display name and email address
  • Your city (used for the community map — see below)
  • Whether you identify as part of the Ethiopian diaspora (optional)
  • Profile photo, if you choose to upload one
  • A short bio, if you choose to add one
When you write a review
  • Your star rating, title, and review text
  • Photos you attach to your review (stored in our cloud storage)
  • Timestamps of your activity
When you use the site
  • Basic usage logs (page visits, errors) — used only for keeping the site running
  • No advertising trackers, no third-party analytics

Location data

What we collect. When you sign up for Mesraq, we ask for your city. This is the only location data we store — a city name (e.g. "Washington DC", "Addis Ababa"). We do not collect GPS coordinates, IP-derived location, or any fine-grained location information.

Why we collect it. We use your city to power our community map, which shows city-level aggregate counts (e.g. "234 members in Washington DC"). We also use it to understand where the community is growing and, in the future, to suggest locally relevant content and businesses near you when you visit Ethiopia.

What we show publicly. We show only aggregated counts per city. We never display your individual location on any public page. Your name is never associated with a city label anywhere on the platform.

What we don't do. We never sell location data. We never share it with third parties for advertising or data brokering. We never use it to build profiles for targeting.

Your control. You can update or remove your city at any time in Settings → Profile. If you remove it, you are removed from the community map immediately.

How we use your information

  • To operate the directory and show your reviews alongside your display name
  • To power the community map (city aggregates only)
  • To send you transactional emails: account confirmation, password resets, and occasional service updates
  • To detect and prevent spam, abuse, or fraudulent reviews

We do not send marketing email without your explicit opt-in. We do not use your data to train AI models.

Photos you upload

Photos attached to reviews are stored in Supabase Storage and are publicly accessible via URL — anyone who visits the business page can see them. Your display name appears as attribution next to your photos.

Business owners can upload photos to their highlight reels, which are similarly public. If you want a photo removed, contact us at hello@mesraq.com and we'll handle it promptly.

Data storage and security

Mesraq uses Supabase for database and authentication, hosted on AWS infrastructure. Data is stored in the EU (Frankfurt) region by default. Supabase maintains SOC 2 compliance and encrypts data at rest and in transit.

Row-level security policies in our database ensure that users can only read and write their own private data. All API access requires authentication.

Your rights

You can:

  • Edit or delete your reviews at any time from the business page
  • Update your profile including your city and bio in Settings
  • Request deletion of your account by emailing hello@mesraq.com — we'll remove all your personal data within 30 days
  • Request a copy of your data by emailing us

If you are in the European Economic Area, you have additional rights under GDPR. We honour all GDPR data subject requests regardless of your location.

Children

Mesraq is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has created an account, contact us and we will delete it.

Changes to this policy

If we make material changes to this policy, we will notify signed-in users by email at least 14 days before the changes take effect. The "Last updated" date at the top of this page reflects the most recent revision.

Contact

Questions, concerns, or data requests: hello@mesraq.com

We are a small team and we read every message.